Incident Management

Incident Investigation

Workplace incidents can reveal valuable lessons about hazards, procedures, and safety practices. This course provides the knowledge and skills needed to effectively investigate workplace incidents — from understanding what happened and gathering evidence to identifying root causes and developing corrective actions that help prevent recurrence.

Why It Matters

A proper investigation helps prevent the same incident from happening again.

Understanding what happened, why it happened, and what needs to change is essential for building a safer and more proactive workplace.

Identify the Incident

This training program provides the knowledge and skills necessary to establish the facts, identify contributing factors, and document incident details accurately.

Gather the Evidence

Learn how to collect relevant information, preserve evidence, and conduct effective interviews to build a clear picture of what happened.

Find the Root Cause

Develop the ability to analyze incidents, identify underlying causes, and recommend corrective actions that address the real issues.

Incident Investigation Walkthrough

What You'll Learn

Six modules, one stronger investigation.

Covering incident identification, evidence collection, witness interviews, cause analysis, root cause investigation, and corrective action reporting.

Identifying incident details and contributing factors

Incident ID

Collecting and preserving relevant evidence

Evidence

Conducting effective witness interviews

Interviews

Analyzing immediate and contributing causes

Cause Analysis

Identifying underlying and root causes

Root Cause

Developing corrective actions and investigation reports

Corrective Action

Course Outcome

What you will achieve by the end of this course

By the end of this course, participants will have the knowledge and skills necessary to conduct structured workplace incident investigations, identify root causes, and recommend effective corrective actions to prevent recurrence.

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Let's Build a Safer Workplace Together

Delivering workplace safety and compliance solutions that protect people and improve business performance.

“Ibex Works” delivers professional & practical safety services designed to enhance workplace safety, compliance, and awareness.

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Designed for a safer tomorrow.